[Resolved]  Samsung India — not received a notification for the wireless charger with s8+

Respected sir i am very disappointed with the kind of service samsung has been giving me after investing in s8+ i have not received a wireless charger as it was free during the period i purchased the phone. As per the procedure samsung should send me the notification to redeem the offer but i have still not got the notification in my galaxy app. Later i had a talk with your customer executive about the issue he suggested me to mail the document then the reply was it the offer is over you cannot redeem the offer now. This is truly disappointed the its your mistake that you have not notified me yet! How can you blame on me? Please give me proper solutions as samsung is a very reputed compnay i have never imagined this kind of problem with you. Hoping for a proper solution as this is against consumer protection. I am totally disappointed.