[Resolved]  Samsung India — Not received my VR gadget code yet

Address:Panchkula, Haryana, 134107
Website:www.Samsung.com/in

I have purchased samsung galaxy s7edge on 4th of dec 2016, as per the samsung promises i should have received my vr gadget code in 3 to 7 days, but i have yet not received the same, kindly do the needful as early as possible.
Thanking you
Major saurabh mahesh gupta
[protected] (My jio no. Registered with my galaxy app)
[protected] (Alt no.)
+2 photos
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Dec 23, 2016
Updated by Saurabh Mahesh Gupta
Despite contacting customer care around 50 times and my.[protected]@samsung.com for around 30 times, no solution yet...
Pathetic experience with my first Samsung product...sad
Verified Support
Dec 26, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Hi Mahesh,

Any luck? I am also facing same problem that too no resolution, Samsung should be banned for atleast one year for making false promises. I am regretting after buying its product

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information