[Resolved] Samsung India — not repaired phone under warranty. | |||
Samsung service centre lal kuan, ghaziabad is mis guiding customers. They told me that liquid is there in my phone and hence warranty voided. They said that motherboard is damaged and required to be replaced and told cost of repair 6500. But i got repair it 950 from outside. Here engineer told me that charging jack was not working hence changed. Now my phone is working well n i m writing this complaint through it only. Now i want reimburse of my this amount of rs 950 and continue my phone warranty for future. Regards Was this information helpful? | |||
Aug 2, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
Add a Comment | |||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment