[Resolved]  Samsung India — Note 4 screen automatically goes dark

Address:	491001
Website:	www.samsung.com/in/business/contactus

Dear Sir,

I would like to Samsung get familiar with my situation which happened on 2nd nov 2016 .

On 2nd nov my wife put her Samsung Note 4 on a table at around 11 am, after an hour the Phone got too heated .
It was even hard to touch it .I used a cloth to cover and somehow got the battery out of the phone and kept it like that.

After 2 hours assembled the battery again and switched it ON . Screen was like broken from inside and color went floated (Pics attached)
I switched it off and went to customer care at Bhilai, Chhattisgarh. They advised to talk to customer care on toll free num.They took the details
and assured a call will be made.

I am still waiting today to receive a call from Samsung, but there seems to be no end of my pain.
i am a middle class citizen and bought this phone in EMI of 2135/-. i cant buy a separate phone again. The damage (also it was not a physical ) was not caused by me,
phone can be thoroughly checked from physical damage

You are my last hope, i have approached Samsung on social media also, but till now no response from anywhere
I bought this device in july only and is covered under warranty

Kindly help sir

My num to contact: [protected]

Warm Regards
Anubhav Mahule
​[protected]​