[Resolved]  Samsung India — note 9 pre-book offer - i didn't get coupon code by sms or email after generating it from galaxy app

Hi,

I pre booked my galaxy note 9 (512gb) ocean blue variant on 14th aug 2018,
And i purchased the same on 22nd aug 2018 from samsung retail store, pune.

So, today (24th aug 2018 10:00 am) on my galaxy app i saw pre book offer banner,
So i opened link and clicked on check eligibility, after that i completed the form and clicked on "get coupon" button. But button was not working at that time so i tried two to three times and after that i restart the application and tried same process again,
But now i see it is showing "device has already generated a coupon for the offer".
But i didn't get any code on my mobile or email.

I also called customer care for same problem, they provided me email id for support, but when i tried to send mail on that mail id i got response "recipient inbox full".

Reference number: 7267864

Please check attached screen shot from galaxy app.