[Resolved] Samsung India — note edge motherboard issue | |
I was having the battery problem in my mobilr for the last 4 moths.Service center people told me that i have to change battery.but i didnt get the battery even after waitimg for 2 months one fine day my mobile stopped working I Took it to service centre they checked and inform me that mother board is gone and i have to pay 18k to correct the motherboard.Well this is rediculous i used this device only for 22 months...when i esclated to samaung team they talked to me rudely...a guy named Tejas from esclation team told me things very harshly as if i am his servant..he told me what m i expecting a life long warranty i really need an answer from samsung Was this information helpful? | |
Oct 19, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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