[Resolved] Samsung India — online samsung shop

Pravin Rasal

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

Hi,

I have a query, i have ordered battery after chatting with Samsung online chat option.
Now i found battery is 2600 mah delivered but in Samsung j2 handset 2000 mah is installed therefore new one is not fitting into handset.

Please let me know how can i replace it. I spoke to customer care but didn't got satisfied answer for my query.

Thank You
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Jul 1, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd