[Resolved] Samsung India — overheating of samsung a10 phone

Yendava Geethika

from Delhi, Delhi

Address:

Vepagunta laxmipuram

I bought Samsung A10 2 months ago and from the starting day it is heating without reason...such a worst phone!! While complaining about it they said that its bcz of new phone but now 2 months late...same situation is going on..I seriously want new piece or I will go to court or u will clear my loss ... and really after using for few minutes It is heating.. this is very horrible that if a person is trusting your company products you are showing such a waste products and selling In this nation...accept my problem and clear it as soon as possible or else you will have to pay for this

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Jul 28, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

kochujose

from Idukki, Kerala

Not getting cooled.

Samsung India Customer Care's response, Jun 24, 2019

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd