[Resolved] Samsung India — pathetic customer service and poor service quality

tushar2005

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201010

This is regarding my service complaint for my refrigerator.
My refrigerator which is under warranty suddenly stopped working on 9 may 2018. I had called customer care on 10th may 2018 and still my complaint not resolved.
Your service is not able to find the problem.
They are experimenting with my refrigerator and they are just keeping the time to pass.
Pls educate your service team, kindly give them some technical knowledge and get my refrigerator issue resolved asap my registered number is [protected]

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Jun 18, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd