Samsung India — Pathetic service from samsung

Address:

Gautam Buddh Nagar, Uttar Pradesh

I purchased a laptop (SL No. JCEG91RD301946E) on 21st July 2013 and wasassured of an offer to have Galaxy Y mobile at 3800. I registered online on22nd July at Samsung Estore and did the needful to avail the offer. After afollow up for almost 2 months received the coupon but no details where to go toavail this offer. I am fade up of doing this follow ups on a daily basis as idont have any other work. They are just sending one liner reply that theirsales team is looking into this. I am seriously looking into options to takethis to consumer forum. At least some one should let me know that they are a bunch ofcheaters and do not want to help. I am really regretting my decision to buy this product from real froudsters. Please help.

Regards,
Sushil
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