[Resolved] Samsung India — People trying to ask bribe against providing services | |||
Dear sir, I complained for my refrigerator on samsung service centre. My complaint numbers were [protected] [protected] [protected] [protected] These are my complaints which i have registered in past 5 days and they assigned a single service engineer named dheeraj ([protected]). He juz came once at my place and asked for bribe so that he writes a favourablle report in order to claim warranty of my fridge's compressor. When i denied to do so he just did something into mah compressor and told that your compressor will be replaced on the next day but on the next day when i tried calling him he started abusing me and from that day itself iam complaining again and again but no action has been taken till now only assurance is being given. Iam suffering juz because of there negligence i want my issue to be resolved Was this information helpful? | |||
Apr 30, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Mar 23, 2017 manjur ali's response Low batter and phone hit
Verified Support Mar 29, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
I have completed My samsung galaxy on next model my phone batter problame and diz phone automatically hit after 4 to 5 hour and charging time. I have completed samsung authorities centre cuttack but there not short out my problame.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information