[Resolved] Samsung India — phone given in service center for asking repair charges, but they repaired it.

manmohan696

Address:

New Delhi, Delhi, 110091

I submit the phone samsung galaxy y mobile in the maa service center, kotla mubarak pur, delhi on 26.07.2017, and the executive told me that i will get a call from the samsung service center about the expenses in repairing the same, regarding the expense in the phone repair, but i didnt get any call and yesterday i got msg that my phone has repaired and collect the same, when they didnt ask me about the expenses accepted to me, whether i want to repair the same with the price, the charges they didnt told me, how come they can proceed further without my nod.

Was this information helpful?

No (0)

Yes (0)

Sep 14, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Jul 31, 2017

Updated by manmohan696 bill no. [protected]

Related Samsung India reviews

View all 18887 Samsung India Reviews

Comments

Swati Dagade

from Nagpur, Maharashtra

The phone was given to service centre to fit the display in 2days without any reason the display got damaged hence it was taken back to the service centre as they refuse to change the same.