[Resolved] Samsung India — physical damage data cable and earphone

Mr. Dileep Maurya

from Noida, Uttar Pradesh

Address:

122001

I'm Dileep kumar old user of SAMSUNG. Currently I'm using a phone of Samsung the model is "C7-PRO" and A7-2017 . I'm facing to much problem that phone accessories like data cable, earphone has damage after 6 months 15 days but they are providing only 6 months accessories guaranty/warranty but why that damage just after 6 months I'm facing this problem like this 4th time in only Samsung accessories like charger pin damaging, earphone damaging, data cable damaging not in under of 6 month but when cross 6 month and run 7th month or 8th moth than we face the exists problem why????

PLEASE SOLVE MY PROBLEM...

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Aug 25, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd