Samsung India — Physically damaged by service center samsung galaxy j7 mobile set

Address:	492001
Website:	contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneral.jsp?SITE_ID=591&PROD_

Dear sir/madam i had purchased samsung galaxy j7 (Model no sm-j700fzkdins) emei nos [protected]/[protected] on 13 jan 2016 invoice no 4804 from ababa electronics & communication gaurav-path telibandha, raipur. After using for some days the set got hanging issue for resolving the same went to service center address :-mahamaya infotech, b-1, b-2, 1st floor, garchaz complex, raipur-492001. After resolving issue the service center called for collection of the hand set, i found that the set was physically damaged by service center. I refused to collect the same they told that the damaged item will be replaced, but sir/madam kindly solve this issue to get finally new set or the service center should pay me the cost of samsung galaxy j7.
Best regards
Saroj kumar jena raipur
Mobile no-[protected] or [protected]