Samsung India — Poor product

Address:Gurgaon, Haryana
Website:Bookmyoffer.com

My name is suraj. I have ordered for samsung power bank 16800-mah from book my offer wesite in 599/- but i have received it then it was mentioned costing of 848 rs. According to me it should be 749 becasuse of 99rs of shipping chages & 50 rs. Cash on delivery charges. But i wonder how it could be of 848/- rs.
However i have paid 848/- for samsung power bank16800-mah . But when i have checked it out then i found it gives only 2min. Of charging backup. I again done a full charge and then i used it, i found it same only 2 min. Of charging backup.
The next working day 4th april i complaint to book my offer website about it then one of their executive replied that send us mail then we will provide you resolution. But till next 60hrs i have not receied any call/sms/e-mail about my complaint, i am waiting for resolution so that i can receive a new samsung power bank 16800 mah and use it.

I think on name of discount it was a kind of robbery. That company shows a heavy discount on samsung branded power bank of 16800 mah and send a fully defective piece.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Bro I hd the same experienced with bookmyoffer.com n I HV compliant to consumer forum regards to this... Pls avoid ordering any items frm bookmyoffer...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18889
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information