[Resolved]  Samsung India — poor samsung service, say no to samsung

Address:Mohali, Punjab, 140301

Never buy products from samsung.

Here i am discussing the problem.
On[protected] date i had purchased the led that was on my b'day.
But unfortunately that was my wrong decision to purchase from samsung electronic. Within one week the led failures. Then i raised new led instead of faulty led.
But after 1 month and 24 days they simply just gave me a check (Refunding). During this mentioned period i had made abundant calls and email for the problem solution.
Samsung does not knows well the customer time and value.
From that day to till now i am much frustrating from samsung service.

Ok if i tell you the scenario that if some loved one gave a gift on b'day then within one weeks led fails then how it felt?
Samsung don't have any idea regarding that.

Even i received the check from your long distance office, no one samsung service man helps me to gave the check at my home.

But say no to samsung.
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Dec 2, 2018
Complaint marked as Resolved 
WAS NOT RESOLVED, I DON'T KNOW THAT HOW AND WHY THEY CHANGED MY PROBLEM AS RESOLVED... IT IS STILL FRAUD ORGANISATION... I HAVE LOST MUCH TIME AND MY MONEY IN ORDER TO DEAL AND CONTACT WITH THEM ON THAT PAST TIME...
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Nov 10, 2017
Updated by Kiran Veer
ROHIT
[protected]
[protected]@yahoo.in
Nov 27, 2017
Updated by Kiran Veer
no response
This shows your careless response from user
Verified Support
Dec 03, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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