[Resolved]  Samsung India — poor service and inconvenience of customer care of samsung mobile

Address:Kolkata, West Bengal, 700102
Website:www.samsung.com/in

I bought j7 max mobile on 12/08/2017 from relience digital. After few days speaker not working. Customer care said parts not available. As they said withing 14 days phone will be replaced but i am not getting any phone. So, please look into this matter and take necessary step as soon as possible. My job sheet no-[protected].
Thanks
Animesh chatterjee
Mob-[protected]
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Aug 26, 2017
Complaint marked as Resolved 
Good response from samsung team after logged my complaints. Thanks you samsung customer support. Please continue this support in feature also. Thanks Animesh Chatterjee
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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