[Resolved]  Samsung India — Poor service quality

Address:144008

Today, I am writing this complaint in respose to the service that i am aviailing from your service centre. I have a problem with my mobile phone as my ph was dead..i give mobile to your service centre..for repaire..they said the repair cost was 10k approx..which is out of my budget..now..i want my mobile back...so i have to wait for hours..and it take 2 days..just for giving my property back...such a poor service that i have ever seen in my life...hope you will look into the matter and try to improve the service.
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Aug 8, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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