[Resolved] Samsung India — pre book offer

[email protected]

from Delhi, Delhi

Address:

Gurgaon, haryana, 400101

I have booked a samsung s 10 in pre book offer in which company promises Samsung watch or Samsung ear buds at discounted price but when i registered on Samsung app for the same it is showing thst i m not eligible for the offer, after complaining several times for more then 15 days they are saying it is a technical error but they fail to resolve the problem. Third class service by a third class brand like Samsung.

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Apr 27, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd