[Resolved]  Samsung India — Problem not been rectified by Samsung engineers

Address:	New Delhi, Delhi, 110064
Website:	WWW.SAMSUNG.COM

I had purchased one fully automatic top load washing machine 3 months ago from reliance digital janakpuri model no. Wa90j5730ss/tl & serial number 0ccz5dbgc00270k. After installation i am regularly complaining your call center that the machine is not washing / cleaning cloths, after a wash a line of detergent is always there on our cloths moreover after a wash my clothes are also getting dull, i am not getting any satisfactory answer from samsung. Day before yesterday some eng. Gurpreet visited ([protected]) and ensured that some senior eng from samsung will visit but unfortunately no body visited and he also stop responding to my calls, yesterday on 14th june 2016 some senior engineer visited (Kamlesh – [protected]) and he said that there is a quality issue so he is refereeing this case for refund or replacement……after that no calls from samsung, today on 16th june2016 i had received a call from service engineer from [protected] and said r u facing any problem in your washing machine??
As it’s 3 month old kindly arrange for refund …. I am not satisfied with the product…