[Resolved] Samsung India — Product defected from starting as purchased led 48 inches

jitender_jawa

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110019
Website:	samsung

Sir i have purchased an led samsung led ua48j5300 from anand electronics kalkaji on 17 dec 2015 invoice no spk 1786 but from starting the panel (screen) started getting black paches from both lower side on complaining samsung they changed the piece that some pieces are alredy defected with the same problem and changed the panel of mine the 5 month of purchsed i told them to change the piece but they said that no problem will appear now but after 11 month the problem is back again they are changing my panel but is the piece defected or the lot of 48 inches is defected as the same problem is coming daily and daily and i have to purchase the extended

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Jan 22, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by jitender_jawa my no is [protected] and registered no is [protected]

Verified Support

Dec 17, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd