[Resolved] Samsung India — Product in warranty;repaired thrice but still not working | |||||
I bought a side by side Fridge with model no.RS554NRUA9M worth Rs 83000/- on[protected] #sargamindiaelectronicpvtltd#MG Road Gurgaon. The product is in warranty mode, has been repaired thrice for major parts like condenser and all.The item is defective and is not working properly after repair, I want a replacement of the product as i have given a lot of time and patience on this. There is no response at the service centre, I want the team to resolve this issue at the earliest, or else i will escalate this further. See the attached invoice Was this information helpful? | |||||
Mar 3, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Jan 23, 2017 Dilip kumar gurjar's response My samsung 20000 mah power bank is not work properly
Verified Support Jan 31, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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My power bank is not proper work
Samsung India Customer Care's response, Jan 31, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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+91 89 3993 9899 [Customer Care]
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd