Samsung India — provided duplicate products by authorised service centre | |
On 28 may 2019, I had cooling issue in my Samsung refrigerators so i call the toll free number and register complaint, next day serviceman came and examine and found that the parts name "relay" is not working so they replaced the product then I ask for bill they call their office and provide me bill through WhatsApp with 6 month warranty. Then again the same problem arises on 13 oct 2019 then I continue the same process as I done before, servicemen examine and told that the same "relay" is again not working and told that this "relay" is a duplicate product and not an genuine Samsung parts. So I want to file against the company for providing duplicate product. Bill amount paid on 29 may 2019 is 1084/- Was this information helpful? | |
Samsung India customer support has been notified about the posted complaint. | |
Add a Comment | |
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment