Samsung India — provided duplicate products by authorised service centre

On 28 may 2019, I had cooling issue in my Samsung refrigerators so i call the toll free number and register complaint, next day serviceman came and examine and found that the parts name "relay" is not working so they replaced the product then I ask for bill they call their office and provide me bill through WhatsApp with 6 month warranty.
Then again the same problem arises on 13 oct 2019 then I continue the same process as I done before, servicemen examine and told that the same "relay" is again not working and told that this "relay" is a duplicate product and not an genuine Samsung parts.
So I want to file against the company for providing duplicate product.
Bill amount paid on 29 may 2019 is 1084/-
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Samsung India customer support has been notified about the posted complaint.
Oct 17, 2019
Updated by raj9ine
No Action taken yet
Oct 24, 2019
Updated by raj9ine
????
Nov 02, 2019
Updated by raj9ine
Complaint not solved, no call or mail received.
Dissatisfied
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