Submit a Complaint
Mobile Handsets
Samsung India

[Resolved]  Samsung India — q&a team issues for samsung s7 edge mobile

Address:Mumbai City, Maharashtra, 400068

It is suprising to know that q&a team needs 4-5 days time to respond to a samsung s7 edge mobile handset. 357327/07/252492/5 my handset nos. Master care authorised centre is not responding on the issue of my handphone getting blank and no screen display. Have submitted the handset to borivali service centre mumbai and they are stating that they are not getting feedback from q&a team. Isn't it funny to know about this or samsung doesn't cater to warranted products so that they can charge the enduser.
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 
1 Comment

Related Samsung India reviews

[Resolved]Samsung Washing Machine - after sales service7[Resolved]Samsung - Complaint against Samsung Electronics under Awesome Twosome Offer6[Resolved]Samsung - missing my mobile9[Resolved]Samsung - Warranty card not provided4[Resolved]Samsung Mobile - Lost mobile phone408
View all 18893 Samsung India Reviews

Comments

I brought Samsung A7 2016 on date. 13/09/2017 at Jamnagar Gujarat who in mobile network problems.i go service center but no give me satisfied answer and bad behave with me by service center Jamnagar manager.so company are defilter .
Reply
Samsung India Customer Care's response, Oct 14, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18893
    Pending
    0
    Resolved
    11178
    View all 18893 Samsung India reviews & complaints
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information