[Resolved]  Samsung India — Quality Issue in Samsung Galaxy ON8

Address:	Ahmedabad, Gujarat, 380001
Website:	www.samsung.com/in

I am pasting my email here which was sent to Samsung but not response.

Good afternoon Mr Hong,

Hope this email fine you well.

Sorry to bother you for such a small issue for Samsung but "Big Issue" for me.

Samsung slogan "Imagine the amazing things we can build" is making my self to think about its quality and services for long time relationship by in my case everything is shattered.

I am loyal and continue user of Samsung Brand and in my family and circle i would always suggest Samsung Brand only by knowing its quality and services.

But unfortunately, myself is suffering from the issue and the team from Samsung behaving normal (i believe there are many customers who facing same issue so might be its not new for them) but of course it is painful for me as i have invested the amount.

I am facing overheating issue and APP permission issue which was rectified earlier by your service center but now again same issue occurred in the phone for which your team is asking me to visit again at your so called service center.

Being as a working woman, you can understand that, i don't have such time to spend at your service center with no fault of mine.

I would request you to arrange the replacement or refund of the mobile without any further delay.

Sumita Ghosh