[Resolved] Samsung India — Re: [re]repairing of mobile.. ref no-[protected] | |||||
Dear team, Till date i have not confirmed about status of my handset. Today when i called your service center somebody mr amit told me that your request is in process and pending for some documents. Please find the attachment of your job sheet from rourkela service center.. Where miss priya written in his own handwritting that she has received... Original bill, id proof xerox, bank pass book xerox... Then what kind of extra documents required again???. Request you, please provide me the concrete result for the same.. Else i will go for consumer court. Rgds Akshaya mallick Mob no-[protected] Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 Samsung India Customer Care's response Dear Mr. Mallick, Greetings from Samsung! This is in reference to our today communication regarding your Samsung product bearing model number as SM-A800IZDEINS. We would like to inform you that as a gesture of goodwill a DD of INR Rs 19323/-has been processed against the above mentioned product. The DD is expected to reach our service center within 7 days, post which the service center would get in touch with you. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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