[Resolved]  Samsung India — re :- samsung s7 edge pink line issue

Address:

Lucknow, Uttar Pradesh, 226017

I posted a complaint on oct 10, 2017 regarding my samsung s7 edge pink line issue, and an executive (Ankit singh ph:[protected] from samsung mobiles india called me to resolve my problem and assured me within few hours i will get another call from someone who could actually fix my issue. I got a call after 2 days from another executive (Pradeep kumar, ph:[protected] ext:- 9680) and he told me to visit samsung service center and call him so he can talk to concerned person at the service center who could fix my problem, so i did the same but the contact number that mr. Pradeep kumar gave me always seems to have a busy line & contact number of mr. Ankit singh is always on voicemail. To clear my doubts i also went to the service center but they are also not ready to help and they don't even know how to talk to the customer.
I am helpless and saddened with the fake promises of samsung and will never ever purchase any product from samsung or wont even suggest anyone to go for samsung cause of the ill mannered staff they have who definitely don't know how to talk to a customer.