Samsung India — Recurring problems in my samsung refrigerator

Address:

380054

I am writing this email in regards to the complain of my double door refrigerator. i have been facing problems with my refrigerator since the past year which i bought around 3 years back! I have to call the company for problems and overtime i have to pay visiting charge for the technician and then i get to know some or the other item or part is faulty and then i have to pay to get that replaced!
Besides that i am having water leakage problem since the past year and its still not solved! every month i have to shut down my refrigerator to stop the water leakage and then in 15 days its starts leaking again! so i have to do the same process all over again of turning off the fridge for a day to let it dry and drain out. causing a nuisance and major inconvenience.
Apart from all this repeated parts going faulty indicates me nothing but bad build quality and poor customer service from the company! continuous problems with the refrigerator is forcing me to buy ice from market to temporarily preserve food and store injections of elderly persons at my house in ice box but still my food and medicines gets spoilt many a times. when i call your customer care all the reply i get is we can help you solve your problem but all they do is a temporary fix!
I have called numerous times regarding my refrigerator to be a faulty piece but no check has been made and always a service is done which is useless and i face cooling problems and water leakage problems and circuit problems as usual! till now i have got compressor problems, compressor switch problems, water leakage problem(fridge went to service station), gas leakage problems with my refrigerator which is not even close to the major problem caused to me in my day to day life! till now i have payed a lot of money for service and extra parts! This feels like a scam where you just keep charging customers for something or other now and then after their warranty is over! now its heights and i either want my money back or a replacement for my refrigerator!
My samsung reference number is [protected]. look into my problems as soon as possible and i hope for the best or else i will be forced to take legal actions for my purchase and all the problems faced by me and my family.