Samsung India — reference# [protected] - paint peeling off from fingerprint sensor

Address:	Faridabad, Haryana, 121003
Website:	Samsung

I bought samsung s9 in june mid 2018 and in august first week itself the paint started to peel off from the fingerprint sensor. I reported this to customer care, they asked me to go to the samsung service center. I live in faridabad and i must say samsung team - the team present at the sector 16 service center they do not even know how to speak to the customer. They said i need to talk to the customer care service in order to get the phone replaced, i did the same and the lady on call told me that i ill get a call back in 2 working days. Till 20 days i did not get any call back from samsung. So i called customer care again on 16th sept'18. They said that on 17th i will receive a call and this time i did received a call and unsurprisingly even he was behaving as if he has provided this phone to free. His words were "we wont replace the phone in any case". I said i will raise consumer forum request he said"fine".
I want replacement for this phone. It looks as if this is some reassembled phone. If i compare samsung with iphone in this regard, they have thousands time better service then you people. To apple if we report any such thing they will simply replace the phone, but samsung, horrible service you people are providing. And the customer service providers which you have, please tech them how to speak to customers first, then ask them to attend calls.
Within a month how can the paint start peeling off???
I want a my phone to get replaced.