Samsung India — Refrigerator

Address:

Kolkata, West Bengal, 700156

I purchased a Refrigerator on 28/3/15. Since the beginning the same used to stop cooling and the colour of the door also was faded. The same was brought in the notice of Samsung who sent engineers umpteen number of times but failed to do anything about it. All they did was did some adjustments and asked me to wait for a few days after which the Refrigerator would again start working but again would stop after a couple of days.
I even wrote to the CEO also who sent another technician who gain didnt do anything about it. Now the Refrigerator has again stopped working.
I feel cheated and am about to refer the matter to the Consumers' Forum for justice.