[Resolved]  Samsung India — Refrigerator

Address:New Delhi, Delhi, 110019

I had bought this new refrigerator from lamba electronics on 12/3/16 since the day I had bought this item have bought a problem at my home no one came to give me demo for this product and since that day the fridge is not giving a little amount of cooling I have registered complaints a lot of Times and what I get back is unprofessional people visiting my home continously I have to take all my eatable items out and then show them problem and they just don't do anything they just say we Ll send our senior is this the way a consumer gets to be treated i told them it's not working since first day I requested to replace it but they say it cannot be because Samsung does not say that I want u to replace it asap or make it working because I have old people at my home and all dairy products and vegetable get rotten each day please help me from this is am really depressed after purchasing this refrigerator I have sold my old one else I would have used that only
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Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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