Samsung India — Refrigerator

Address:600082
Website:consumer complaints

We bought a refrigerator and within the warranty /guarantee period the compressor became faulty. numerous calls were made to replace the compressor. the samsung officials verified and said that we are eligible...but the paper that was stuck on the left side of the fridge cabinet with the barcode is not in a good condition. they have been dodging for more tan 10 days. we finally landed up with one arun muthuraman who said now since it has come to my notice i will get it replaced...again total disappointment they are not responding to calls and sms. all this has been happening for the past 15 days

the dealer from whom we bought says ...these guys are like that ...will never respond.
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Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd

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