[Resolved] Samsung India — Refrigerator

Nandan1956

from Pathanamthitta, Kerala

Address:

691556

My two doors frigde shows over cooling and complaint last week to c. c. no[protected]. on friday 23rd one service engineer (mr sadikh) came here inspect the fridge and told me the Thermostat in the freezer compartment is not functioning and told me he will inform the rate and availability by 3.00pm on the same day, but still the moment nobody contacted me. yesterday again i called your customer care a lady attended me and told immediate action should be taken, but again still this moment nobody contact me.This is too bad.I request the officials to take action the bad service of your people in Kerala. For you information my service request no is [protected]. Please reply.

Nandaraj

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Jan 28, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Dec 27, 2016

amirjamal's response No return request completed so far pl return this product and return my money

Verified Support

Dec 28, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd