[Resolved]  Samsung India — Refrigerator

Address:Mumbai City, Maharashtra, 400080
Website:www.samsung.com/india

I have a samsung refrigerator rt50h5809sl/2014 which got serviced by samsung technician a month back for thermostat.

During the process he had broken the glass of one of the shelves during handling. He fixed it on his own but seems to have used substandard glass and it now cracked today

This needs to be replaced at company cost very sad service provided
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May 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 19, 2017
Updated by Ganeshan Venkatesan
My contact number is [protected]
Verified Support
Apr 20, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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