[Resolved] Samsung India — refrigerator | |||
My refrigerator was having a small problem water leakage from front side for which i have complained and two times samsung engineer's visited and worked on it. After that the water leakage fault remains unsolved further the ref. Stops cooling also. Then they have taken it the workshop and worked for three days also gas was charged. When i received back my ref. It works only for one day and stop cooling again. Then the engineer changed one relay but of no use the cooling fails again. Further on 09 sep 17 they again charged the cooling gas but the ref again stops cooling the very next day. Sir eight times the engineers have visited and for once they have taken ref to workshop also. Instead of solving the water leakage problem they have created a big problem of failed cooling. After spending so much of money and facing lots of trouble i request a good solution from the company. Was this information helpful? | |||
Oct 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 15, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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