[Resolved]  Samsung India — refrigerator

Address:Jaipur, Rajasthan

I am a loyal samsung customer and have been using your products for few years now. However recently i am facing trouble with one of my purchases.
I bought samsung refrigerator with following details:
Date of purchase[protected]
Document no[protected]
Ref no - sam-253ltr - rt28k3723ut/h
Dealer - techno kart india ltd, mi road, jaipur

I have been facing major manufacturing defects since the purchase.
- bugs in the fridge... Post cleaning there is relief for 2 days max. Then the problem re occurs
- freezing of fresh fruits and vegetables inspite of keeping fridge on higher temperature
Have raised multiple service requests without any help.

Request you to kindly look into the matter asap. It is increasingly becoming a bad experience for me.

Will appreciate immediate solution to this problem
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Nov 22, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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I bought samsung j5 prime on 10 September 2017 . it toch is not working properly.

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