[Resolved]  Samsung India — refrigerator

Address:201301

Had lodged complaint regarding refrigerator not working on 27th but that complaint has been closed without any resolution. Your customer care is pathetic your services are pathetic n your products r also pathetic.. N let me tell u that the way u guys are responding will kill your brand soon.. It's been more than 10 days that refrigerator is not working followed instructions also told by ur executive on my very 1st call to ur care... It's been only one year when i had purchased this product from u guys but never thought that this will work only for one year... Let me tell you that i'll not recommend this brand to anybody even i'll go and recommend people not to purchase any thing from you guys... Please resolve my concern on priority or else i'll go through some other medium and that will put u guys in a trouble..
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Dec 12, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

[protected] is my mobile no email id is with you and me in office right now can't share u the complaint no you guys can extract it through my mobile no..
Samsung India Customer Care's response, Nov 1, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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