[Resolved]  Samsung India — refrigerator

Address:Mumbai City, Maharashtra, 400052

We have purchased a refrigerator on[protected] since the time we have purchased the refrigerator there has been a persistent cooling issue and there is no resolution the technical person has come 6 times but still no help
Pls replace the fridge since there has been no improvement
Samsung ref model rt28k304358 invoice no 425 metro radio bandra date 12/o6/2017
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Dec 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have submitted mobile on 1st nov.they comitted to solve the problem in two day. but till now I have already visited 5 times. still no solution. my 5 days new mobile is now in service center for last two weeks.please do something. thanks
pankaj [protected]

Samsung India Customer Care's response, Nov 30, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Cheaters
Service details
Thank you for contacting Samsung Customer Services, your customer reference number is [protected]. Please quote this number for any future reference.
Pending now customer assumption is my handset is damaged.
Making customers fool.
Rgds
Kuldeep Raina
[protected]
Samsung India Customer Care's response, Nov 30, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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