[Resolved] Samsung India — refrigerator | |||
My problems started with internal leakage in my refrigerator. I have complaint to Samsung customer service around 20 December 2017 and my issue is not solved till yet i.e. 21 January 2018. Engineer have visited my house and check the problem and say that it cannot be repaired and company will give some amount and take the refrigerator back. After that i have received phone call that i will get only Rs17000for my refrigerator for the cost of Rs50000 but after 1 week call was come and one employee say that i will only get Rs5000. And since 1 month i am not using my refrigerator and it was lying as a peice of ### in one corner of my house. And my complaint was not over till yet. So i recommend everyone please be careful while bying Samsung Refrigerator. Was this information helpful? | |||
Feb 23, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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