[Resolved] Samsung India — refrigerator | |||
Dear team, Service request reference no: [protected] My samsung refrigerator was purchased in april, 2012. Since last 3/4 months, our refrigerator has some ongoing issues of cooling.in march, the engineers came and solve gas leakage problem (That is what they identified and claimed to solve it), charged me heftily now again in one months time, it is not cooling. Another technician came to our place yesterday investigated the machine and said since you are putting untensils with water to make it ice in freezer section, our fridge is not cooling. How rubbish? When we tried countering his explanation, he started giving us lame execuses and compared old timer products vs new products. We did not want to argue with him so let him go and waited for another day without keeping anything in freezer section to see the effects... The result was same no cooling effect and no ice cubes in ice tray. I want to register a complaint against this technician and samsung for their poor service. Regards, Pinkal soni | [protected] | [protected]@sevennhalf.com Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Apr 29, 2018 Akshay Garad's response Hi sir maine samsung j7 pro MO purches karke 3 months hua.kal se MO ka display on off and color full ho raha hai.nahi andar liquid gaya ya MO damage hua.Kal sarvice center main gaya o bolate hai andar liquid gaya hai but liquid nahi gaya . Ya mo damage bhi nahi hua hai So plz help Sarvice center borivali west Verified Support May 07, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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Kal sarvice center main gaya o bolate hai andar liquid gaya hai but liquid nahi gaya .
Ya mo damage bhi nahi hua hai
So plz help
Sarvice center borivali west