[Resolved] Samsung India — refrigerator | |||
My refrigerator samsung model/year-rt26fajyasa/tl/2013 type-frost free Gross volume-253 litre kind attention we are using samsung refrigerator for last 4 year but this year product face cooling problem.in upper portion cooling was satisfactory. But lower portion does not cool. During may month i book complaint Machniqu visit and inspects it. It work hardly 8 days. Then same problem regenerate.2nd time in may month book complaint same machniqu (Surjit kumar) visit & he guide us to change location & he inspect & say fan of refrigerators are freeze. Same problem 3rd time not working & cooling lower portion. We are totally feed up by using this product. We feel lack of satisfaction. With in one month 3time same problem generate.43° temperature in jammu. All our household daily need products are effects. Matter is very serious product are totally not up to the mark of customer satisfaction. Plz provide value for money to customer. We are waiting your response. Plz look into the matter & do needful action. Mobile no-[protected]. J&k. Was this information helpful? | |||
Aug 2, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 20, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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