[Resolved] Samsung India — Refrigerator complaint [protected] | |||
Sir, This is shame on the part of samsung that a customer complaint could not be solved for more than a month together and irresponsive customer care could do nothing than to drive me back to service centre and not even equipped to call on the service center or the concerned dignitaries who are squatting on my complaint I reasonably learnt that samsung is in search of the spare to be procured from some good companies in the market and so the same being kept in dark and there upon the customer . Kindly disclose the exact person who could answer my problem despite my repeated complaint nothing or nobody could do any thing fruitful for the customer THIS IS MY THIRD REMINDER AGAINST THE CUSTOMER CARE AS THEY ABRUPTLY ENDED THE CALL AND PUT ME IN LURCH .YOUR ASSURANCES THAT THINGS WILL BE SETTLED AT THE EARLIEST WERE ALL FLOWN AWAY AND NOW I SEARCH OF SOME OTHER ALTERNATIVE TO OTHER THAN SAMSUNG TO RECTIFY MY GRIEVANCES iT MIGHT BE COURT OF LAW THAT COULD COMPENSATE THE MENTAL AGONY OF ME DUE DEFICIENT SERVICES OF SAMSUNG kINDLY DO RESPOND WITHIN A DAY AND RECTIFY THE COMPLAINT WHICH LIE FOR MORE THAN A MONTH TO AVOID ANY LEGAL CONSEQUENCES AND COSTS THAT INCURRED THERE UPON Was this information helpful? | |||
Feb 26, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
Add a Comment | |||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment