[Resolved]  Samsung India — refrigerator complaint not solved

Address:	Vadodara, Gujarat, 390023
Website:	SAMSUNG

I have requested the service guy for the problem of my refg. On 10may. I got the revert massage for it for service request [protected] saying riyaz names engineer will come and visit. He visited on next day. And said he is coming from samsung service. Charged me 1950 with service charge.
The receipt he had given me was in the name of some 24*7 service center and told me it has 3 months warranty on part.
After his visit fridge was completely shut down. Called him at evening he says will visit tomorrow but did not came whole day called again and visited on monday on 14th.
After working for 3 days again it shutdown. Called again but from past 3 days he is saying that he will come and attend it but not coming.
After going through all i have went to his oofice address mentioned in the receipt.
Finding that there is no shop or office regarding that name.
How can samsung send irrisponsible man to some ones home like that and who is nop samsung genuine service engineer.