[Resolved] Samsung India — Refrigerator, Cooling not effective

Utsab

from Madanpur, West Bengal

Address:	700109
Website:	Samsung India

The cooling of the refrigerator is not much effective as it used to be previously as a result it is hampering the food kept inside. This efficiency got lessened from almost the month of November. Previously it used to have effective cooling on both the compartments but now the lower part (Refrigerator) is not cooling up much. Please repair the necessary as soon as possible as some medicines are also kept inside the fridge which well get damaged without effective cooling. i hope that you will respond as soon as possible

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Jan 31, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd