[Resolved] Samsung India — refrigerator malfunction ( service order :[protected]) | |
Hi, I have called Samsung call center regarding my refrigerator malfunction. It is under warranty and service engineer came and change parts. After 2 hr. same problem arise. He came again next day after repetitive calling he came and did nothing. on 3rd day he came and ask to take refrigerator. Now am frustrated . I called 7-8 times on india customer care and numerous time to this engineer. Now they are telling part will come after 3 days. Sheer drama and no clear information. I have 2 small child at home, How can we survive without freeze in this summer? Do not expect from Samsung. Was this information helpful? | |
May 30, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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