[Resolved] Samsung India — refrigerator, model rr19m2823rz

Krishr33

from Jamshedpur, Jharkhand

Address:

Jaipur, Rajasthan, 302015

Dear sir,
I purchased a refrigerator, model rr19m2823rz on dated 22/02/17 but dealer sold me a second refrigerator.
Now it has totally out of functional having a lot of problems like oil leakage, gas leakage, cooling, etc..
Complain to service center but not ready to change the same, please help me and ask your team to change it asap, they are saying we can change it if it has a terrible problem so please do let me what will be the terrible and big problem apart from these

Thanks
Raj narayan pareek

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Nov 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd