[Resolved] Samsung India — refrigerator problem.. | |||
I have raised request for refrigerator problem on 20th april 2018 and have been calling customer care daily for service but no action taken till date.. I'm so much disappointed with the service and every time i call they have given me service number on daily basis with out realising that they have not attended the previous customer request. [protected] [protected] [protected] [protected] Pathetic service from samsung.. Was this information helpful? | |||
May 24, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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AUDIO VOICE is not clear and they are not giving the correct root cause that why the problem had occurred. The notable thing is it had happened in a short period(within 3 years)
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd