[Resolved]  Samsung India — Refrigerator repair

Address:Tiruchirappalli, Tamil Nadu, 620001

My refreigirator model sr-32emb is not working from today morning, there is no cooling and water is flowing from the refregirator. Today moring by 10.13 i made a complaint over customer care by tool free phone number. The person attended the phone had not provided me whether they are sending the service machanic. Since we both o[censored]s used to attend our mines in the morning and return by only 7pm and hence i am available todayiwanted some of your staff to come and attend the repair today itself. But i do not get the reply from your staff from the toll free number. Kindly do the needful.
Er. Chandramohan,
Old no 11, new no, 29, raja colony,
Collector office road,
Cantonment,
Trichy-620001.
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Jul 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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