[Resolved] Samsung India — Refrigerator RT 77KBSM | |||
My fridge is not working at all and I made a complaint on 28.1.2017 vide complaint number [protected] where upon I was informed that the Engineer will visit my house on 29.1.2017 between 10 am to 6 pm. however no Engineer visited my house on 29.1.2017 so a second complaint was lodged vide complaint number [protected] on 29.1.2017 when I was informed that the executives were not available on 29.1.2017 and ttherefore they told me that the Engineer would visit my house on 30.1.2017 however till this time there is no resolution to my complaint and my food articles are being rotten. Kindly take immediate step. Was this information helpful? | |||
Mar 3, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
Samsung care is very bad sevice.eh company koi vi kam tym te nhi krdi te je koi product recive krdi ea ta koi vi recvit nhi dinde. [protected] contact me
Samsung India Customer Care's response, Jan 31, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)