[Resolved] Samsung India — Refrigerator RT45H5809SL/TL

[Resolved] Samsung India — Refrigerator RT45H5809SL/TL

G Gincy Siju

Respected sir, I have been registered a complaint about the refrigerator which is not working properly on 09/06/2017, the request no. Is [protected]. The complaint is that the food and vegetables that we keep in the fridge is getting frozen. The temp. Setting is -20 and 3. I bought this fridge on 20/12/2014. When i register the complaint they told me that i have to pay rs. 575 (500+75). I'm ready to pay the same. One of the engineer visited my house on 12/6/2017 and ask me to off the fridge for 24 hrs., & i did the same, but still it is showing the same complaint. I call the service center a number of times but no response. I'm not able to use the refrigerator form last month onwards. Please do the needful. Gincy Was this information helpful? No (0) Yes (0)
Jul 24, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Jul 06, 2017 Updated by Gincy Siju Sir, Today by 12 noon the service engineer came and changed some parts of the refrigerator, now it is completely out of service. my service order [protected] Kindly do the needful. Gincy
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